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Trouble Changing Avatar
Topic Started: June 17, 2012, 11:36 am (3,992 Views)
Rainbo
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I'm trying to change my avatar to a fire rainbow one, but it won't let me. I'm not getting any error messages when I try so I can't figure out what I'm doing wrong. Here's what's happening.

Alright first I tried removing the old avatar and using the new one. That didn't work, it gave me the avatar changed message but the old avatar was still there. Yes, I double checked that I hadn't mislabled the old avatar as the new one.

Next I tried shrinking the new avatar down to the dimensions of the old avatar, that didn't work either. The avatar changed message was up but the old avatar was what was showing.

My last try, and I don't know what else to try after this, is I removed the old avatar and tried uploading the new avatar with the same dimensions of the old one. You guessed it it didn't work either.

The avatar I'm trying to use has a dimension of 63 x 41 and is only 9KB.

The old avatar's dimensions is 64 x 59 and it's 2KB.

What's weird is it will let me switch my avatar to a smiley that I have saved to my computer. If I have the smiley as my avatar and try to upload the new one it still won't let me use the new one, but it doesn't keep the smiley it switches to the old avatar. :frazzled :gaah

:help

Is the dimensions to large for the KB? If that's the case why isn't it giving me an error message, and why does it automatically switch to the old avatar not even keeping the smiley if that's the one I have up when I try to change avatars?


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cricket55
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Yeah I am having trouble changing mine also. :attention


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Hootmon
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The picture size/file size restrictions are larger than the old board.

Are you trying to use an unusual file type?

Quote:
 
The avatar I'm trying to use has a dimension of 63 x 41 and is only 9KB.

The old avatar's dimensions is 64 x 59 and it's 2KB.
As long as the file is a JPG or GIF file that should work fine. Anything up to 100x100 pixels is allowed.
Edited by Hootmon, June 18, 2012, 11:21 am.
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cricket55
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Still cannot change the avatar. Any hints??
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barb43
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Wish Martha Stewart was My Sister!
Okay, carmen, you changed your avatar . . . How did you do it? I'm really curious in case I need to know the next time I change mine.
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Rainbo
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:confused It just let me change it but i have no idea why since I did the same thing I did two days ago. Maybe it was a glitch in the Matrix.
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carmen
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I just uploaded it and it worked....with I could say I figured something out! :lol
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Hootmon
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Might need to dump your internet cache after its updated. The cache could have the old copy.
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cricket55
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Hoot how does one empty an internet cache?? :flowers Tell pretty please


I can change to a PF avatar.
Edited by cricket55, June 20, 2012, 6:20 pm.
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LadySharon
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Cat Lady
Ok. I tried this. I clicked on the "choose file" and then it did nothing. So I clicked on "use uploaded avatar" and it told me the file was too big - so I started over and chose another file. Then clicked on "use uploaded avatar" and this time it said "avitar changed"

But it didn't.

At least on the screen - will post now.


Edit:
Nope. Still my kitties. ok clearing the cache.

ok NOW I see it.. but that shouldn't matter. :(: Other people should see it.

BTW I opened a different browser (my understanding each browser will have it's own cache) I wanted to see what it looked like as not me - so I didn't log in.

Are you aware that if you don't log in you don't see ANY POSTS? I thought the only members only areas were the prayer requsts and struggles.

When I clicked on the questions area I got "no posts found" i then clicked on anythign goes and also got "no posts found"

Dont' know about the rest.
Edited by LadySharon, June 20, 2012, 6:35 pm.
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LadySharon
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Cat Lady
Ok I changed my avi AGAIN. Now... In chrome I still see the venus and the sun. (I cliped the live feed)

But if I look in firefox I see the dragon I changed it too.

So it only effects the browser that your on. I'm going to leave it for a bit to see if it changes on chrome.

BTW to clear the cache: in chrome - click on the little wrench at the top right corner. It should drop down a menu. choose tools then "clear browsing data" it will give you another page and a pop up with different choices. uncheck all except the part that says "clear cache" you can then choose from what time frame. (I don't like to clear my cookies because I have to log back in to everythign again.)

In firefox and IE the "tools" menu is on the top. In firefox at least you have to "clear browsing history" I can't recall what it is in IE.... but it should be similar. You will get a simlar pop up in each that gives you the options to clear.

However IMHO you shouldn't have to do this in order to change your avi! You didn't have to with the Other bbs... there should be a setting or something on zetaboards side that does it. Otherwise people would be confused.

Unless... it's just chrome??? What browser do you use, cricket?
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carmen
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I can see your dragon :):
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LadySharon
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Cat Lady
Hi again. Barb just said on anything goes that she STILL sees my kitties... more then 12 hours after I changed it.

Does tha tmean *she* has to clear her cache? Something doesn't make sence here.

OR as a follow up - do all posts change when you change? Most BBSes I know do but some ... if you change your avi to avi1 and post - that post will always show avi 1, even when you change to avi2.
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cricket55
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Yes it worked!!! Cleared the cache and it worked thanks guys.
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carmen
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LadySharon
June 21, 2012, 11:58 am
Hi again. Barb just said on anything goes that she STILL sees my kitties... more then 12 hours after I changed it.

Does tha tmean *she* has to clear her cache? Something doesn't make sence here.

OR as a follow up - do all posts change when you change? Most BBSes I know do but some ... if you change your avi to avi1 and post - that post will always show avi 1, even when you change to avi2.
I still saw your kitties on my home computer until I did a refresh...then your dragon came up here also (and I was not on this page when I initally came to the board). It is very odd, but from what I can tell, it is a cache problem even for other uses. Apparently, caches are set to automatically expire or reset after a while and that will clear the problem. Otherwise, you can do it manually and clear it up.
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